We Can’t Sign In To Your Account | 5 Easy Fixes

On Windows 10, after updating, downloading a new monthly update, or setting up an antivirus, you can receive an error message like “We can’t sign in to your account” or “You’ve been signed in with a temporary profile” as soon as you sign in to your account.” or “You’ve been signed in with a temporary profile” error message as soon as you sign in to your account. If windows can’t sign into your account message occurs, instead of your original account, the system has signed you into using a temporary account and will discard any changes you make in this session as soon as you sign out. Fortunately, if you end up with a temporary Windows 10 account, there are many sets of instructions to help you solve this issue on your computer. In this Windows 10 we can’t sign into your account, we’ll walk you through several ways to troubleshoot and resolve the account error messages.

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Fixes For We Can’t Sign In To Your Account

If you try to sign in to Windows 10 and receive the “we can’t sign into your account windows 10” error message, here are some things you can try to sign in to your Windows profile again:

  • Using an external storage device before doing something to save any work you’ve done since your last active sign-in.
  • Restart your computer.
  • Restart your computer in safe mode and sign-in using your original profile. Check to see if you have restored your settings and files.

Start Your System In Safe Mode

You can start your system in safe mode and then restart in normal mode by following these steps if you continue to see the can’t sign into Microsoft account problem:

  • Open Settings.
  • Click on Update & Security.
  • Click on Recovery.
  • Under the “Advanced startup” section, click the Restart now button.
  • Click the Troubleshoot option. Click the advanced options button.
advanced options
Advanced options
  • Click the Startup Settings option. Click the Restart button.
  • Press the F 5 button upon startup to allow stable networking mode.
  • Sign in with your original account.
  • Confirm that your files and settings are on the account.
  • Open Start.
  • Click the Power options menu.
  • Click the Restart button.
  • In default mode, restart your computer and sign in with your original profile again. Check to see if you have restored your settings and files.

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Temporarily Disable Your Antivirus 

  • To temporarily switch off real-time antivirus protection under Windows Security, follow these measures. However, if you do, your system can be prone to attacks. Choose Start > Setup > Upgrade & Security > Windows Security > Virus & Threat Protection > Manage Configuration (or Virus & threat protection settings in previous versions of Windows 10)
  • Switch Real-time protection to Off. Note that scheduled scans will continue to run. However, before the next scheduled scan, files that are downloaded or installed will not be scanned.

Disable Windows Defender Service

If you have windows 10 can’t sign into my account issues signing-in to your original profile, disable Windows Defender Services: Open the Services app by typing the services in the Task Bar search box and choosing them from the results list.

windows defender
windows defender

Then find the services for Windows Defender Advanced Threat Security and Microsoft Defender Antivirus, right-click both of them, pick Properties, and adjust the Start type to Disabled.

disable We can't sign in to your account

Following each update, select OK. In default mode, restart your computer and attempt to sign in with your original profile. (Note: Remember to set the Windows Defender Services back to Automatic after troubleshooting and resolving the We can’t sign in to your account problem.)

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New Local Administrator Account

If you’re still facing we can’t sign in to your account, try creating a new local administrator account, log in to that new account, then follow the steps in Repair a Compromised User Profile to copy your details from the old profile to the newly created one.

For a child or someone else who does not have a Microsoft account, build a local user account. You can have that account administrator access, if necessary. Note that choosing a password and keeping it secure are important steps when you build an account. Since we don’t know your password, we can’t restore it for you if you forget it or lose it. Add security questions if you are using Windows 10, version 1803, and later, as you can see in step 4 under Build a Local User Account. You can reset your safety questions with answers to your security questions. Create a local user account

  •  Select Start > Settings > Accounts and then select Family & other users. (In some editions of Windows, you’ll see Other users.) 
  •  Select Add someone else to this PC.
add someone else We can't sign in to your account
Add someone else
  •  Select I don’t have login details for this guy and select Add a user without a Microsoft account on the next tab.
enter details We can't sign in to your account
Enter details
  • Enter a user name, password, password hint, or pick a security query and click Next. Create another account

Shift To An Admin Account

  • Select Start > Settings > Accounts, and then select the name of the account owner under Family & Other Users, then select Change account form.
  • Under Account type, select Administrator and then select OK.
  • Sign in with the new administrator account.

If, after these measures, you still can’t log in to your profile, please provide feedback using the Feedback Hub app on Windows 10 so that they can investigate the issue. (Feedback Hub is a public forum. Don’t include personal information in your comments.)

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After finally updating your system or setting up that antivirus, dealing with errors such as ‘We can’t sign in to your account’ can be quite a hassle. The above solutions don’t require technical expertise and can be performed by anyone. Hope our guide helped resolve the error.

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About the Author: McKenzie Smith

Hello, I am McKenzie and I am totally obsessed with getting the best experience out of every device that I use. Hence, I started this blog to help others make the most of their devices and fix errors in a jiffy! :)

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